Mobile phones have become more than just a device to call people. People are using their phones to check social networking sites, listen to music and play games. All of these activities actually beat out time spent speaking to or texting others.
David Johnson, General Manager Devices for O2 in the UK says:
“Smartphones are now being used like a digital ‘Swiss Army Knife’, replacing possessions like watches, cameras, books and even laptops,”
On average, smartphone owners spend over 2 hours a day using their device. Among the smartphone usage and time breakdowns featured in the report:
- Browsing the Internet (25 minutes a day)
- Social networking (17 minutes)
- Listening to music (16 minutes)
- Playing games (14 minutes)
- Making calls (12 Minutes)
- Text messaging (10 minutes), and
- Other activities that the survey timed were reading books, watching videos, and taking pictures, all for a total of 128 minutes.
Smartphones have also started to replace a range of individual possessions including:
- Alarm clocks
- Watches
- Cameras
- Laptops
- MP3 players
- Photo albums
- Game consoles
- Books
As people change how they consume and interact, the government is changing how we deliver services. The goal to deliver information and services wherever and whenever customers need, is set forth in the Digital Government Strategy.
Does your agency have tools that fit in with the “Swiss Army knife” theory? Share your experiences and goals.







5 comments
puns says:
August 10, 2012 at 5:08 am (UTC -5 )
Very well said Lisa!
“Smartphones: The New “Swiss Army Knife”
They are equipped with almost everything..wow really smart.
Thanks.
Lisa Nelson says:
July 19, 2012 at 10:53 am (UTC -5 )
I am looking forward to the day we only need one device, combination of the smartphone, tablet and computer.
Muchosol says:
July 18, 2012 at 6:22 am (UTC -5 )
Absolutely true. Smartphones are an amazing evolution of phones. I remember when they were just used to call and send sms, so so far away that time. But it´s true than now they do our life easier and I think it´s a good evolution.
Dave says:
July 9, 2012 at 4:18 am (UTC -5 )
I do agree with you that smartphone are now being like a digital Swiss Army Knife
John says:
July 7, 2012 at 5:29 am (UTC -5 )
Man, they are no more phones, they are smart robots, just like in movies!