Social media in government has moved far beyond “fad” to exist fully ingrained in mission-centric operations.
Science. Technology. Defense. Healthcare. Research. An inter-planetary robot sending tweets from Mars. For many, 2012 was the year government participation in social media became standard.
#SocialGov 2013 isn’t just about “media” anymore — delve into the wider net of “social data” and how government, citizens, and business are an ecosystem where information and data sharing drives everyday decisions and actions.
Join the discussion during Social Media Week DC, a week-long event that connects thousands of innovators from across industry, government, academia, and non-profits to discuss emerging trends in social and mobile media. Check out two sessions #SocialGov 2013: Forwarding Citizen Experience with Social Data, hosted by the Federal Social Government Community of Practice, and APIs 101. Learn how to use APIs and build the government of the Future.
We’ll post the live video stream of #SocialGov 2013 here, on the DigitalGov blog, Tuesday at noon. Follow @GovNewMedia for live tweets and use #SocialGov to join the conversation.
You’ll see ground-breaking applications of:
- APIs and new communication models between citizens and government
- Social data for start-ups, entrepreneurs and small businesses
- Predictive analysis, such as CDC’s use of social media to analyze emerging flu outbreaks
- Customer service, like Federal Student Aid’s #AskFAFSA open office hours
- Performance measurement, including sentiment analysis and mission impact
- Technological innovation that will be anything but standard
There are 119 events at Social Media Week, Washington, DC, where you can learn about how the work you do fits into a wider scope of citizen engagement.
Wonder who is behind all these federal social data and engagement events and strategies? The Social Media Community of Practice (CoP) launched in June 2012 to unite more than 300 Federal social media managers in a community dedicated to identifying and solving shared challenges. The group works with agencies across government, the Federal Web Managers Council, and others outside of government to promote the effective and responsible use of social data for improving citizen services and cutting costs.
Presenters at Tuesday’s event will include: