A few days ago a coworker asked me to look at a paragraph. He said it was on the top customer service priorities in our division. So I scooted my chair over and looked at it. Then I looked at him and asked, “But what is it supposed to do?” He said, “It’s supposed to …
Category Archive: Plain Language
plain language, plain writing act of 2010, improving communication from the federal government to the public.
Do you dread writing? Do you look with horror on the prospect of writing content for websites, blogs, newsletters, articles, press releases, or email? Is your trash can a graveyard of dead drafts? Join me this Halloween to learn the magic that will dispel these writing fears! If your audience is the public—citizens or customers …
By guest blogger, Dr. Annetta L. Cheek, Board Chair for the Center for Plain Language. October 13 was International Plain Language Day, the anniversary of the President’s signing the Plain Writing Act in 2010. So now is a good time to start writing in a plainer, more direct style. Think about your readers—what do they really …
The results are in–many of us need to brush up on our plain language. The Center for Plain Language recently evaluated 12 federal agencies and their ability to write in plain language as required by the 2010 Plain Writing Act. The good news is most agencies know the basics. The bad news is agencies need …