Category Archive: Social Media

Social media is all about tools for engagement and 360 communication.

May
13

What We’re Reading: Social Media

GSA New Media 5/13/2013

Round out your professional reading (and video watching) list with these suggestions, contributed by members of the Federal Social Media Community of Practice. FedScoop Guide: White House open data policy - In a landmark of the open data movement, President Barack Obama issued Thursday an executive order calling for agencies to make federal information open and machine-readable, …

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May
10

NIH Twitter Chats: Collaborations Multiply Successes

Team of people a conference table using mobile devices.

Twitter Chat discussing anxiety, stress, and complementary health practices December 18, 2012

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May
08

#TradeChat – World Trade Month Twitter Chats

trade chat

Export, trade and finance related agencies across the federal government are teaming up during World Trade Month – May 2013 – to host a series of Twitter Q&A’s for U.S. companies.  Businesses can participate by tweeting their questions using the hashtag #TradeChat during the scheduled times. This Twitter chat series will provide U.S. companies with exporting …

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May
06

What We’re Reading: Social Media

Hands holding a tablet with Twitter on the screen.

A great roundup of social media articles for the week of April 29, 2013 Social Media Today: How to Write a Survey That Engages Customers – The well-written survey could be viewed as a window, a window into the minds of your present customers. It could also be seen as a crystal ball, one that …

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Apr
25

Government Must Rapidly Respond to Social Media Hacking

Pic of a mobile phone with a safe crack imagine on it.

The hacking of an Associated Press news account on Twitter this week, and its fallout, underscored the need for agencies to prepare for similar obstacles. Especially in public service, misinformation from rogue accounts can create damaging impact. Following these steps can help you mitigate the risk of not only rogue posts from your own account, …

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