user experience, usability, ux in web design and content strategy
Apr
26
What do kids know about web design? As we found out, quite a lot. Yesterday our First Fridays Usability Program teamed up with the Kids.gov team to get some big time feedback from some pint-sized testers. We tested with almost 20 kids ages 6 to 14 at our GSA office, made possible by “Take Your Child to Work Day.” …
Apr
26
This simple graphic explains the key criteria for placing functionality on a mobile site or app. It’s been called “the rule of thumb.” I had so many “ah ha!” moments when I saw this in a presentation and immediately listed sites I struggle with on my phone because the core functionality is placed outside …
Feb
08
A common practice in usability testing is to ask individual test participants to describe what they are doing as they complete the tasks in a test scenario. The “Think-Aloud” protocol, or method, asks test participants to maintain a running commentary about what they are doing and why. By analyzing verbal feedback from test participants, usability professionals gain valuable information …
Jan
31
By guest bloggers Erica Olmsted-Hawala, U.S. Census Bureau and Betty Murphy, Human Solutions, Inc. A common practice in usability testing is to ask people to describe what they are doing as they complete a task. With the “Think-Aloud” protocol, or method, test participants express their thoughts, feelings, and reactions to a website while they work. This method helps usability …
Dec
28
Looking back, it’s clear that 2012 was a big year for the First Fridays Usability Testing Program. Improving the user experience is our game, and that’s what we spent the bulk of the year doing. Besides celebrating our second birthday (huzzah!), we conducted 26 tests on federal websites, mobile sites, intranets and much more. A …
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